Problem-solving hub

When a visa application doesn't go as expected

Start with the issue, the application stage, and the official instructions for your consular location.

Scheduling problems

Check the official appointment provider and U.S. Mission guidance for the application location.

Passport return

Use the provider or consular instructions applicable to your case; do not share personal tracking data on public forums.

VisaOS cannot access official visa accounts or change government application records.